Customer Experience

Customer Experience

Logicalis has built its business model around helping our customers use technology to embrace, support and drive their strategic business processes. We help them manage complexity to meet business challenges with advanced technical skills, world-class products, and personal experience. We measure our success by our customers' success. The following case studies tell their stories. You can also sort them by technology partner, by solution and by industry segment.

Admiral Insurance

Admiral Insurance

Logicalis designed a document management solution that helped to improve customer service, and keep costs to a minimum. MORE

[ Categories: IBM | Kofax | Data management | Insurance ]

Argos

Argos

When Argos, one of the UK’s top retailers, wanted to upgrade their ageing store network, they turned to Logicalis. MORE

[ Categories: BT | Cisco | Corporate networks | Managed networks | Retail ]

Aspen Insurance

Aspen Insurance

As part of a move to new offices, our client required a completely new IT infrastructure for the UK, to be completed within seven months. MORE

[ Categories: Cisco | Unified communications | Insurance ]

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Beazley Group

Beazley Group

Beazley Group chose Logicalis as a partner to develop and follow their long-term technology roadmap to support the company’s growth. MORE

[ Categories: Cisco | Unified communications | Insurance ]

Ben Sherman

Ben Sherman

Logicalis supplied a Unix platform supported by remote monitoring to provide a 24/7 business system, serving users globally. MORE

[ Categories: IBM | Enterprise computing | Managed services | Retail ]

Budget Insurance

Budget Insurance

Following rapid growth, our client required a complete integrated email solution, including training and project management. MORE

[ Categories: IBM | Application Integration | Insurance ]

 

Business Link for London

Increased customer satisfaction and secure archiving from a content management solution. MORE

[ Categories: HP | Services ]

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Cambridge University

Cambridge University

Having sufficient computing power was critical to the University’s Biochemistry Department, and the need for a new system became a priority. MORE

[ Categories: IBM | Enterprise computing | Education ]

Canada Life

Canada Life

Leading insurer Canada Life was expanding its UK operation, and required a new IP telephony solution as part of its new office relocation. MORE

[ Categories: Cisco | Unified communications | Insurance ]

Computershare

Computershare

Logicalis helps Computershare create a disaster-tolerant environment for share registration processes. MORE

[ Categories: HP | Cisco | Banking | Data Management

Courtaulds Textiles

Courtaulds Textiles

Logicalis provided application development support, which ensured cost control and allowed internal staff to meet emerging IT issues. MORE

[ Categories: IBM | Manufacturing & distribution ]

Clyde & Co

Clyde & Co

Fast, reliable solution provides worldwide access to customer accounts and critical case-related information.MORE

[ Categories: IBM | Services | Data Management | Enterprise Computing ]

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Duncan Lawrie

Duncan Lawrie

Private banker reduces support challenge by choosing Logicalis for both its Windows and Unix environments. MORE

[ Categories: Banking ]

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Elephant.co.uk

Elephant.co.uk

This internet insurance business required an e-business solution that would be easy to integrate into existing back-office system. MORE

[ Categories: IBM | Application Integration | Insurance ]

Eurostar

Eurostar

Eurostar required a solution that would give its staff working throughout Europe secure access to company data and applications. MORE

[ Categories: Security | Travel ]

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Financial Times

Financial Times

Our client is a leading provider of financial information to the global investment community, and required secure, accurate and timely backup of data. MORE

[ Categories: IBM | Data Management | Finance & banking ]

Find My Past

Find My Past

Our client identified a new market in the professional services field, which required an innovative, end-to-end IT solution. MORE

[ Categories: IBM | Application Integration | Services ]

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GE Healthcare

GE Healthcare

GE – specialists in medical imaging and biopharmaceuticals – rely heavily on the efficient management of data, its storage, and its retrieval. MORE

[ Categories: HP | Nexsan | Data Management | Health ]

Gerald Eve

Gerald Eve (study 1)

Leading firm of chartered surveyors and property consultants turn to Logicalis’ ‘brilliant’ backup and disaster recovery solution. MORE

[ Categories: Data Managememnt | Services ]

Gerald Eve

Gerald Eve - (study 2)

Leading firm of chartered surveyors and property consultants turns to Logicalis to create storage, backup, disaster recovery and training solution. MORE

[ Categories: HP | Data Managememnt | Services ]

Guildford Borough Council

Guildford Borough Council

To drive their development of Government services, our client required the implementation of a new IP telephony system. MORE

[ Categories: Mitel | Unified Communications | Local government ]

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Heriot-Watt University

Heriot-Watt University

Logicalis helps Heriot-Watt University’s Institute of Petroleum Engineering speed up its research. MORE

[ Categories: IBM | Education | Enterprise Computing ]

HSA

HSA

This leading health care plan provider needed to automate their claims process, and eliminate manual document retrieval. MORE

[ Categories: IBM | Kofax | Application Integration ]

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John Lewis

John Lewis

Logicalis provided a fully managed service for John Lewis’ database direct marketing communications programme. MORE

[ Categories: IBM | Application Integration | Enterprise Computing | Managed Services | Retail ]

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KeyMed

KeyMed

Our client wanted to consolidate their disk and tape storage across all servers, into one Storage Area Network. MORE

[ Categories: IBM | Data Management | Health ]

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LEA

LEA

Our client recognised that effective delivery of media rich content across the region needed a centrally managed networking solution. MORE

[ Categories: Cisco | Corporate Networks | Education ]

Lloyds of London

Lloyds of London

Lloyd’s 21st century vision helps broker new contacts and new deals. MORE

[ Categories: Cisco | Unified Communications | Insurance ]

London Borough of Hounslow

London Borough of Hounslow

Our client required the design and installation of a new IP telephony solution, to help them deliver a range of e-Government services. MORE

[ Categories: Cisco | Unified Communications | Local government ]

 

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North Wiltshire District Council

North Wiltshire District Council

Logicalis was awarded a contract for providing voice services for the Council’s new office complex, across three sites. MORE

[ Categories: 3Com | Unified Communications | Local government ]

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RAC (study 1)

RAC (study 1)

Logicalis helped RAC to achieve major cost, performance and capacity improvements to their business-critical systems. MORE

[ Categories: IBM | Enterprise Computing ]

RAC (study 2)

RAC (study 2)

Following our first project, RAC asked us to provide an infrastructure for their customer front office system, and provide 24/7 monitoring. MORE

[ Categories: IBM | Data Management | Enterprise Computing ]

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Service Investment House

Service Investment House

Our client recognised that they needed to become an ‘early adopter’ of new technology, in order to achieve competitive advantage. MORE

[ Categories: Arc | Cisco | Unified Communications | Finance & banking ]

Screwfix

Screwfix

Logicalis developed a core network and IPT solution for our client, which was rolled out in only 8 weeks, across a new site, on budget. MORE

[ Categories: Cisco | Extreme Networks | Unified Communications | Retail ]

Sefton Borough Council

Sefton Borough Council

Logicalis designed and implemented an ambitious, high speed Metropolitan Area Network, known as the Learning Grid. MORE

[ Categories: Cisco | Corporate Networks | Local government ]

Southampton University Hospitals NHS Trust

Southampton University Hospitals NHS Trust

Logicalis has become a trusted partner in providing a range of network enhancements, maintenance and support. MORE

[ Categories: Corporate Networks | Health ]

St Helens Borough Council

St Helens Borough Council

Our client wanted to implement a high-speed wide area network infrastructure across 80 sites, within a non-moveable deadline. MORE

[ Categories: Extreme Networks | Corporate Networks | Local government ]

Spicers

Spicers

With the help of Logicalis, Spicers has improved systems uptime and IT support across its European operations and reduced costs by £150,000 per year. MORE

[ Categories: HP | Data Management | Manufacturing & distribution ]

St Regis

St Regis

For this paper manufacturer, Logicalis implemented a document and content management solution, delivering improved customer satisfaction. MORE

[ Categories: IBM | Data Management | Manufacturing & distribution ]

Syndicate 386

Syndicate 386

Lloyd’s Syndicate improves productivity and responsiveness for remote access to data. MORE

[ Categories: HP | Enterprise Computing | Banking ]

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University of Cumbria

University of Cumbria

Cumbria and the Lake District may have inspired generations of visitors and creative minds, but every-day life in Cumbria has become challenging as the county is practically in economic recession. MORE

[ Categories: HP | Education | Data Management | Enterprise Computing ]

University College Falmouth

University College Falmouth

Consisting of three large campuses, supporting 3200 students and 500 staff, University College Falmouth (UCF) is the first institution of higher education in Cornwall to be able to award degrees in its own name MORE

[ Categories: Cisco | Unified Communications | Security | Data management | Education ]

University of Southampton

University of Southampton

The University, ranked in the top 10 in the UK, needed to upgrade its campus-wide backbone network, used by 22,000 students. MORE

[ Categories: Cisco | Extreme Networks | Corporate Networks | Education ]

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West Anglia Cancer Network

West Anglia Cancer Network

Logicalis delivered high-quality videoconferencing facilities to link up seven hospitals, and drive the sharing of expertise. MORE

[ Categories: Tandberg | Unified Communications | Health ]

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Yorkshire Water

Yorkshire Water

Together, Yorkshire Water and Logicalis create an IT environment that delivers an improved customer experience. MORE

[ Categories: IBM | Enterprise Computing | Application Integration ]

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